We’re Your Local Harvest Right Dealer & Repair Team
Hi there — we’re Craze Outdoors, a family-owned outdoor gear shop in Calgary. We’re proud to be an authorized Canadian dealer and repair facility for Harvest Right freeze dryers. That means you’re not just buying from a website — you’re buying from real people who care about keeping your machine running smoothly.
We sell and service Harvest Right machines either in-store if you’re nearby, or via ship-to-us service if you’re elsewhere in Canada.
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Fixing panels
We can repair or replace faulty control panels on your freeze dryer, so all the buttons, lights, and functions work exactly as they should. No more guessing if your machine is running properly — we make sure it’s fully operational.
Solving vacuum problems
A strong vacuum is essential for proper freeze drying. If your machine isn’t pulling the right vacuum, we can troubleshoot and fix leaks, pump issues, or other problems to get it back to optimal performance
Running diagnostics to find what’s wrong
Not sure why your freeze dryer isn’t performing? We run a full diagnostic check to identify the problem quickly and accurately, so you get a clear explanation and the right solution — no guesswork.
Replacing Worn Parts
Over time, parts like gaskets, valves, or pumps can wear down. We replace them with genuine Harvest Right components to keep your machine running smoothly and extend its lifespan.
Servicing HR Home Pro machines
We don’t just service standard Harvest Right models — we also maintain and repair HR Home Pro machines, ensuring even larger units get the same expert attention and care.
What does the warranty cover?
As a certified Harvest Right dealer in Calgary, we want you to have peace of mind.
Year 1: Full Coverage
- Parts & Labor: All components are covered for defects in materials or workmanship.
- Service: Free service and repairs, including labor and parts.
Years 2–3: Limited Coverage
- Parts Only: Coverage is limited to the sealed refrigeration system components (compressor, condenser, evaporator, tubing).
- Service: Free service; customer covers labor costs.
Year 4: Craze Outdoors Limited Warranty (If purchased through Craze)
- Parts: Customer pays for any replacement parts.
- Labor: Free labor for repairs.